We often hear from disappointed customers who have been
organizing a party for months at the end of the year but have left behind all
the lighting, sound and image requirements for events and have not understood
what is related to the technical requirements. With short events and little
technical experience, the following often happens:
1. The customer does not know exactly what he needs and
believes that a simple sound system and possibly 1 or 2 light bulbs are enough
for his small event. In these cases, the customer may be dissatisfied with the
results if the AV company does not communicate well or does not care about all
the information because the small sound system and some light sources have not
really done so. Serve hundreds of people in a grand ballroom.
It's important that your AV company really takes the time to
get to know your event and your expectations. In most cases, an object
inspection is required to understand what you want to achieve and to add
creative details you did not think about. Communication is our most important
tool. We take the time to explain exactly what you are getting and why each
item is needed. For this reason, you should not be overloaded with extensive
lists of technical equipment and do not know which product it is. That brings
us to the next point.
2. Your audio visual
company has received all the details of your event and made you an offer
with so many articles that additional costs will be incurred. You do not have
to know what each device does. Unfortunately, many companies are adding more
devices that they really do not need or selling them with larger or more
straightforward devices that are irrelevant to their specific application.
More equipment does not necessarily mean better results.
Bigger sound systems and brighter lighting do not always mean that you have a
bigger event if your location limits the full utilization of the devices.
Therefore, it is important that you trust your supplier and ask questions about
what you receive and what is more expensive. Equipment has an impact on your
event.
3. The third issue common to AV is that users always feel
the need to use an internal provider and not compare prices with an external
provider. The place always recommends it to your home AV company, if available.
This is because they receive on average about 30% of the commission for a
peer-reviewed company. This commission violates fair trade laws if it is not
fully communicated to the customer. What is the result for your event? You have
an AV company that knows the location well and is comfortable on site. Is it
worth it to pay all these additional costs?
Ems-Events is not
an internal provider and we do not pass on commissions to third parties. We
worked in almost every place in London, and without commission, we do not have
to pay high prices. It is advisable to ask for more than one quote. Remember,
however, that when comparing offers, you need to make sure that you compare not
only the total amount but also the actual amount provided. In our experience,
an external supplier is always cheaper than an internal supplier. If the
domestic provider then offers to lower its price to compete, make sure that it
refers to the same price and not the price that is the worst product. If you
are overwhelmed with what you really need, or want the personal attention and
communication you deserve, call us and we will be happy to advise you on your
lighting, sound and image needs.
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